Cleaning With SERVPRO

6/17/2022 (Permalink)

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

• Regular vacuuming
• Spot removal
• Pilating the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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Fire Damage Restoration: Why You Should Leave It to the Professionals

6/16/2022 (Permalink)

Caved in Roof After a Fire

Fire damage is a serious concern; the restoration work following it even more so. The extent of the damage from a blaze can set back both private homeowners and companies alike, though peace of mind can indeed be achieved by hiring the right team to do the restorative work. 

In the unfortunate event that your home or business establishment of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon, CA or nearby areas gets ravaged by a fire, never even once think that the subsequent restoration work is something worth a DIY approach, and the same goes for water damage restoration endeavors. The following passages will explain why.

A good reason involves the damaging elements. If you think that the flames alone do all the destructive work, you’re quite mistaken. Much of the smoke from a fire can indeed settle, but it leaves considerable amounts of smoke particles behind. These can embed into walls, ceilings, carpets, furniture, and other belongings. If left uncleaned they can lead to foul odors.

In addition, smoke can also damage electronics. Almost all gadgets aren’t specifically created to withstand high humidity and heat very well, let alone a smoke film. When smoke gets into your electronic equipment, they can short circuit. Smoke residue also acts as a kind of insulating cover over the gadgets’ heat-producing components, making the devices more prone to overheating and premature failure. Smoke’s extremely corrosive nature makes all these possible. 

This is where fire damage restoration pros from companies like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon, CA which serves your area and other close communities, come in. We come in and use a special piece of equipment called an ozone machine, which is perhaps the best solution available when it comes to getting rid of smoke or soot that you can't do on your own. Ozone machines are made to run for days at a time inside a fire-damaged home that’s been sealed, but using them yourself poses several risks—ozone itself is very toxic, and ozone machine rentals are expensive. 

Note that it’s not just smoke that can damage your home in different ways. The resulting ashes can, as well. This is because the ash produced by fire is acidic—everything it touches will suffer discoloration over time. Acid from ash is so potent that nearby plastic items can start deteriorating in mere minutes. Should the ash stay for more hours, other items such as fiberglass and appliances will also start to turn yellow, and metals will tarnish. Lastly, pros can effectively get rid of lingering odors and prevent further damage by removing any more unwanted contaminants.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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Is it Allergies or is it Mold?

6/15/2022 (Permalink)

SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon, CA recongnizes that residents who are allergic to pollen can take a breath in the winter, when there isn't enough of the allergen going around. 

If pollen is the major culprit of allergies in spring, what could be triggering the condition in winter? Experts point to three main sources: dust mites, animal hairs, and mold.

Mold, in particular, can be a major concern in Rancho Santa Margarita/Coto De Caza/Trabucco Canyon during winter when precipitation is at its highest. Mold needs water and air to survive and thrive, and the dampness that winter rains bring certainly provides this.

Moreover, it is not only the elements that can leave moisture around a home. Domestic disasters, such as basement flooding and burst pipes, can leave behind enough wetness to promote mold proliferation. With this in mind, residents should immediately call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon, water damage restoration experts when these wet domestic crises take place.

Water can seep into cracks and crevices, and linger long enough to give mold spores the breeding ground they need to grow. The professionals use high-power equipment and proper knowledge to thoroughly dry affected areas and thus prevent mold from thriving.

If mold has started to spread, homeowners and business owners can also rely on our team of experts to save their properties from total loss. Technicians from companies like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon, will conduct tests to determine where and to what extent the infestation has taken place, and perform the necessary remediation and decontamination procedures.

Residents who are unsure if mold has already taken root in their homes should watch out for signs of allergy. It could be coming from undetected mold growth, which should be removed before it causes a bigger disaster and winter illnesses.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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Signs Your Bathroom has a Leak or Mold Problem

6/15/2022 (Permalink)

Mold in the Corner of a Shower

Bathroom plumbing leaks often do not become evident until damage has been done to the walls or ceiling. Subtle signs of water leaks in your bathroom often indicate the need to seek professional water damage restoration company, like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon.

Subtle Signs: Keeping your Sight and Smell Alert

Though pooling water and other telltale signs of faulty plumbing may be absent, you only need to use two of your senses to detect potential water damage: sight and smell.

First, check for any changes in wall paint or wallpaper adhesion in and around the bathroom that could signify the presence of moisture in the walls. You might also notice an earthy smell emanating from the bathroom, however this can be hard if you recently cleaned it.

Another potential sign of a damaged wall is if there are stains or warped textures. If so, you can suspect that the walls had already been subjected to water leaks from your bathroom. Plumbing problems could also affect the ceiling, which then cause it to sag and leak with water that has accumulated around it.

The biggest sign of a water leak in the bathroom is the presence of mold and mildew.

Ever wondered why, despite all your efforts to clean your bathroom, mold and mildew simply won’t go away? While you might think it normal for mold to accumulate inside your bathroom, especially around the corners, it is not. Be alarmed the moment you see mold on wall surfaces located in or outside the shower area.

What to Do?

Deal with them as soon as possible! You can start by shutting off the water supply to identify where the leak might be coming from, then have a plumber take care of the problem. At the same time, be sure to consider the kind of mold damage restoration services offered by a company like SERVPRO. 

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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SERVPRO Can Help You With Slab Leaks

6/14/2022 (Permalink)

At SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon, we see first hand all the ways a business or home can be affected by water damage. One of the most popular sources of water damage we see is caused by a slab leak. A slab leak occurs when the water lines beneath your business or home’s concrete slab start to leak. When this happens, the leak can end up damaging multiple areas throughout your home. 

But fortunately, companies like SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon exist to help remove the water damage from your home. Our staff has the experience and knowledge required to remove water damage properly and efficiently. To learn more about our services, contact SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon.

In the past few weeks, we have received quite a few phone calls from homeowners finding signs of water damage caused by slab leaks. Here are just a few of their experiences:

Slab Leak Affects Multiple Rooms in a Rancho Santa Margarita Home

Our call center recently received a call from a homeowner in Rancho Santa Margarita who had detected water damage in her home. Not sure how the damage originated, she decided to call her plumber for assistance. Her plumber stopped by and let her know that the water damage was coming from a slab leak. He repaired the leak and recommended that she call SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon for help with the water damage removal process. She gave us a call immediately.

After talking to the homeowner on the phone, we sent one of our Project Managers out to inspect the damage. His inspection showed water damage in the kitchen, hallway and bathroom. He knew that this was the perfect job for SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon, so he decided to call out the rest of our team to get started on the cleanup process. 

With our team of technicians present, we started by removing some of the laminate flooring in each room. Due to the severity of the slab leak, the laminate started to come up, which led us to remove the affected areas, such as the drywall. To make sure that every ounce of water damage was completely removed from the home, we completed the project by setting up our heavy duty drying equipment in all the affected areas. 

In the end, the homeowner appreciated our ability to remove all signs of water damage from her home. She let us know that if water damage affected her home in the future, she knew exactly who to call: SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon.

Slab Leak Causes Severe Water Damage to a Home’s Wood Flooring

Another homeowner in Orange County reached out to us through our call center after he discovered some water damage affecting his wood flooring. Having never dealt with water damage before, he decided to go on Yelp and searched for the best water damage remediation companies in Orange County. After reading several positive reviews, he knew that there was only one company he could go with: SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon

When we talked to the homeowner on the phone, he let us know that the damage seemed to be coming from a slab leak. We decided to send our Project Manager out to the home immediately to perform an initial inspection. After taking a look around the home, it appeared that the wood flooring as well as some drywall had been affected by water damage in the bathroom, hallway and underneath the staircase. He knew that the damage had the possibility of spreading to other areas of the home and asked SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon to start working on a remediation plan.

With a plan in place, the rest of our team made their way out to the home to begin the cleanup process. We ended up removing the affected drywall, but fortunately, we were able to save the wood flooring. By strategically placing drying equipment in the affected areas and drying out the saturated framing studs, there was minimal removal required.

The homeowner was very impress with our results. He appreciated our hard work and excellent customer service. We were happy to help!

Don’t let a slab leak ruin your home – contact us today!

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon at (949) 472-0992

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Water Damage Goes Hand in Hand With Fire Damage and SERVPRO Can Help With Both

6/10/2022 (Permalink)

Water and fire are the two most common disasters to befall a home. Fire damage is usually easy to see, but fire leaves behind smoke and soot damages even in places the fire never touched. Water damage is also easy to spot if your home had been flooded or you have a serious plumbing problem. However, it can also be hidden behind walls, in flooring and the attic or basement, which is just as dangerous.

Dealing with Water Damage

Water damage restoration in Rancho Santa Margarita/Coto De Caza/Trabucco Canyon is often required after a fire because of the liberal use of water to extinguish the fire. This water may cause even more damage to the property and belongings than the actual fire caused. Carpets, upholstery, clothing and other absorbent material may have become soaking wet and would need to be removed and replaced. Only a professional water damage restorer, such as SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon, can determine what items can be cleaned to their pre-damaged condition and what items need to be replaced.

It is recommended that action be taken immediately, because the longer the damage is left unattended, the bigger the chances of it eventually becoming a breeding ground for bacteria, mold, fungus and mildew, much sooner rather than later. The excess water needs to be removed and the area completely dried. A professional will also have the expertise and equipment to detect hidden moisture that could develop into potentially toxic mold.

Putting Out Fire Damage

Fire damage in Rancho Santa Margarita/Coto De Caza/Trabucco Canyon may consist of blistering on the walls, soot settling on everything and the odor of smoke on clothing and furniture. This odor is not removable by standard means and requires the special equipment of professional restoration experts who use ozone neutralizers and other means.

When looking for a water or fire restoration company in Rancho Santa Margarita/Coto De Caza/Trabucco Canyon, it’s recommended to approach a company that will give immediate help. The longer you wait for restoration, the more difficult the job will be.

You can expect highly trained technicians, like us here at SERVPRO to use the latest restoration equipment. Whether you have a small kitchen fire or a completely destroyed room, it’s worth calling a professional to examine the area. It’s the same for flooding. Even the most minute exercise of due diligence can help save your house from an even bigger damage. It’s a simple step to make, with little cost attached to it, especially when you look at it from the perspective of saving your home as much as you possibly can.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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What to Expect After a Fire in Your Home

6/8/2022 (Permalink)

Experiencing a disastrous event such as a fire in your home is a highly taxing and unfortunate circumstance. Now, you find that you must also deal with the aftermath of the fire in order to restore your house to its former state. However, even if the fire had already been put out, the house still poses a certain degree of danger. What you need is a fire and water damage restoration company like SERVPRO in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon. 

Hidden Dangers

After a fire, the house has been damaged to an extent that it is unfit for anybody to enter it, especially if high pressure water was used for extinguishing it. It is likely that your house has not only been damaged by the fire but the water as well, therefore, the foundation and the entire house’s structure has been weakened from its exposure to the elements. Entering the house in such a state will be dangerous.

Determine Safety

Before you check how severe the damage is, determine if the house is safe to enter by asking the fire fighters if it is safe to go inside.

At this point, they should have already extinguished the fire, established a safety zone, and conducted an extensive inspection to confirm that it is indeed safe. Keep in mind, however, that if the damage is too severe, you may not be allowed to enter at all.

Get Professional Help

Now, you need to bring in the help of the experts. Contact a company that specializes in fire damage restoration such as SERVPRO in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon. Don’t attempt to undertake the restoration yourself especially if you have no experience or the appropriate protective gear.

Your house could have multiple types of damage from the fire like ash, soot, smoke, charring, odor, as well as water damage. The experts should be equipped to handle all of these.

Prevent Further Damage

Leaving it to the professionals doesn’t mean that you can’t do your part to help the process of restoration. If your house is not so heavily damaged and the professionals say that it’s safe to enter, you can help prevent further damage by opening all windows to allow for air to flow freely. Otherwise, mold and mildew would have a chance to grow.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon at (949) 472-0992

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Prevent Home Fires: Dryer Vents

6/8/2022 (Permalink)

Vent in Need Of Cleaning

For most of us, convenience is everything. This is especially true in our homes. Imagine where we would be without the Air Conditioner, Dishwasher, or Microwave. You may remember the days of collecting all your quarters and going down to the Laundromat to do laundry. However, there was a benefit to that.

The benefit: not having to clean your Dryer Vents. Hardly any of us think about cleaning our vents or even know we should be. The fact of it is Lint accumulates in our dryer vents overtime. We can see a sample of this when we reload our dryer and clean out the small vent trap. Now imagine that on a larger scale. Say you've lived in the same home for 10-15 years+ and never had the vents cleaned...They'd be clogged!  

The truth of the matter is we sometimes take convenience for granted. That mistake could cost us our home, or even our life. Around 2,900 Dryer Fires are reported each year. How can we bring this statistic down? Clean our Dryer Vents.

How do you know if you need your vents cleaned?

• Your laundry may take longer to dry. 
• The dryer may be hotter to the touch than usual. 
• A burning smell may be present when the dryer is running. 

For professional clean up and help

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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The SERVPRO Difference - Air Mover

6/7/2022 (Permalink)

What are Air Movers?: 

Air Movers are industrial fans that come in different sizes for different uses. One thing they all have in common is that they move or blow air around a job sight. The result of that moving air allows the wet areas to dry.

Why Are They Important?: 

Air Movers are crucial to the drying process of a job. More fans doesn't necessarily mean faster drying. These fans are placed strategically for optimal drying time. After 3-5 days of constant use, the wet area will be dry.

Though they don't work alone. Dehumidifiers carry a heavy responsibility on the job sight by removing any moisture in a room. A separate post will be available regarding dehumidifiers and their functions.   

Hiring a professional like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon right after a water leak can save you time and money.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon at (949) 472-0992

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The SERVPRO Difference - A Dehumidifier

6/6/2022 (Permalink)

A dehumidifier is essentially a refrigerator that forgot to get fully dressed. Really. The basic mechanical function of a dehumidifier is the same as a refrigerator. Compression and expansion of a gas is used to lower the temperature of metal coils to freezing temperatures.

However, instead of the cooling action being directed into a closed box, a dehumidifier is designed to blow warm moist room air over these cold coils. The moisture in the room condenses on the coils to become liquid water. The water then drips into a drip collection pan, or to a drain. The room air is now freed of much of its moisture and the room returns back slightly warmer than it was.

Dehumidifiers are controlled by a device known as a humidistat. This is an adjustable rotary switch which detects moisture in the room's air. It automatically turns the dehumidifier on or off as it is needed, based on the setting you choose. If you wish, you can set the dehumidifier to the maximum setting for continuous operation.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon at (949) 472-0992

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How to Know if You Need Professional Mold Restoration

6/3/2022 (Permalink)

Homes nowadays are more energy efficient than ever, mainly due to the efforts in promoting renewable energy and energy conservation. It’s become a two-way hit, so to speak: efficient homes help keep the environment safe and prevent people from burning unnecessary holes in their pockets.

There is, however, one catch behind it all. The mere fact that homes are getting sealed to the brim means that they’re becoming better breeding grounds for molds. Mold problems typically materialize innocuously—often beginning with a tiny leak, then water works its way into the tiniest cracks in the sealing and leaks into places like the attic, basement, crawlspaces, or walls. In time, the water would sit around long enough for molds to grow, posing a danger to the home’s inhabitants.

Fortunately, dealing with indoor mold is easy enough. In order to know if you’ll need professional water damage restoration specialists real soon, you’ll have to identify the signs of an infestation first. Since molds are often hidden, you can identify it by scent. Does your home smell musty? If it does, you’re highly likely to have molds lurking within your home. If the moldy odor gets worse in certain areas, then those places have higher mold concentrations than anywhere else in the home. In addition, the mold smell that emerges when you turn on the heater or air conditioner may mean that there are molds in the HVAC system that needs to be removed.

Your next clue should be visual. Mold often develops on walls, in corners, or on objects , though sometimes they can settle where it is less obvious. They can lurk under carpets and carpet pads, behind wallpaper and draperies, behind drywall and wood, on the surface of pipes, right inside ductwork, or anywhere inconspicuous. You have to be wary when checking such places, though, since your efforts can disturb mold colonies and release spores which could contaminate other areas of your home. For that, you’d do well hiring a mold damage restoration company like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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How SERVPRO Can Help with Water and Mold Damage

6/3/2022 (Permalink)

It can be a trying experience to say the least when a home has received water damage. In addition to this, people can be shocked when they discover they have mold in a bathroom or laundry room. Fortunately, there are a few things that can enable homeowners to deal with mold and water damage effectively.

When there has been water damage, there can be a temptation to wait for a period in order for an insurance inspector to visit as well as to determine how much damage has been done. Water damage needs to be dealt with quickly. Fortunately, water damage restoration companies in Laguna Hills can help citizens with the process. A professional from a certified company like SERVPRO can stop by and investigate the damage.

Perhaps there is an electrical hazard that a homeowner overlooked. Perhaps the damage is far worse than expected. Whatever the situation may be, a professional has the tools that are needed to remove water from a home. Furthermore, they are experienced in getting a home back to the way it was before the water damage occurred.

Mold damage is another factor that can be the result of water damage. Furthermore, a home that has mold may have a difficult time being sold. A professional technician in Laguna Hills understands how to remove living or dead mold in a safe manner. Keep in mind that household methods of removing mold are not completely thorough or adequate. Bleach and other types of household cleaners do not remove all mold from a building. Also, it is important to note that mold spores can spread through the air and make the mold damage restoration needs more challenging.

Although water and mold damage occurs at various times, homeowners can contact professionals who can address the situation quickly, safely and professionally. Technicians are able to provide helpful information about how they will remove the problem and ensure that it is not a factor in the future. After professionals have completed their work, homeowners can have peace of mind that their home is restored.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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The SERVPRO Difference - How We Help You With a Fire Damage

6/1/2022 (Permalink)

Ozone Generator

Fire damage can be devastating for home owners and even business owners.

Most of the time people call us when a nearby brush fire has damaged their home with smoke. It is definitely a frustrating time because nothing you do can take this smell away. We completely understand why one may feel upset and or angry but let the professional at SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon help.

We sometimes use a machine called an ozone generator to help remove any kind of odor. The ozone machine splits apart oxygen to generate ozone with electrical charges. Something that happens naturally through thunderstorms, where the 3 oxygen molecules in our Ozone detaches and then reattaches to the odor molecule causing the smell to disappear .

*** As long as the ozone machine is on, we ask humans and pets to leave the home as it is not safe to breathe in. 

If you need any help with your Fire Damage give us a call

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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What to do After a Broken Pipe

6/1/2022 (Permalink)

A pipe break can happen during any time of the year but is more likely to occur during the winter if the pipes are in an uninsulated area of your commercial property in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon. Be advised that bursting pipes can cause extensive water damage which is why it’s important to call a restoration company like SERVPRO as soon as possible. Here are the three steps to take after a pipe break.

1. Stop the Water Flow

Turn off the water immediately. After you shut off the main water supply, you need to drain the pipes. To do this, turn on the cold water on every faucet on your property and flush every toilet at least once. Then turn off the hot water heater and run the hot water on every faucet. Taking these crucial steps ensures the leak will stop. But you’re not done yet.

2. Reduce and Fix the Damage

At this point, it’s best to reach out to the professionals so they can fix the broken pipe. However, you might be able to locate the broken pipe yourself. Don’t walk in water as this increases the risk of getting electrocuted. It’s recommended that you turn off the electrical power no matter if the water is one foot or only one inch high. Furthermore, unplug appliances and turn off the furnace. If safe, you can move valuable items, electronics and fabrics to higher ground. 

3. Call a Water Restoration Company

Opening the windows and running fans run won’t prevent mold growth from bursting pipes. No matter how extensive you think the damage is, contact a water restoration company as there might be damage you are not able to spot. Mold and mildew begins to grow only 24 to 48 hours after such an event. You don’t want to risk more damage to you or your property. 

When your plumbing breaks, there’s little time to spare. Take these three steps immediately to reduce the water damage due to bursting pipes.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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Operation: Water Damage

6/1/2022 (Permalink)

Every water damage event is a little different and requires a unique solution, but the general process stays the same.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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How YOU Can Help After Water Damage

6/1/2022 (Permalink)

It’s one thing to deal with water damage if a pipe broke or a water source overflowed. However, if it’s an unexpected event like severe flooding, it doesn’t give a property owner like you enough time to salvage your important valuables.

There’s still hope though, because there are ways for you to have a successful water damage restoration in Rancho Santa Margarita/Coto De Caza/Trabucco Canyon.

1. Post-Damage Evaluation

The first thing you have to do is examine what are the damages incurred by your property and how severe they are. It’s advisable that you do not barge in the house without ensuring that it’s clear for you to go in. Inundations like flooding can weaken the structure, which can cause it to fall down. Fires may also start if electrical sources get wet or if a live wire breaks and touches the damp house material.

Once you’re inside, document everything inside. Take notes of sections of the house that were damaged the most, the items that were affected, and the extent of their damage. Take photos if you can. This should help you point out to professionals what areas you would want to prioritize. More importantly, this documentation will serve as proof for your insurance company when you make your claims.

2. Recover What You Can

There’s no telling just how bad the situation is until you see it for yourself. If you want to have a head start on the clean-up while damage restoration service providers such as SERVPRO aren’t around yet, pick out and separate items according to their material. Separate the books and other documents in a box so that you can lay them out to dry somewhere safe. Handle with care so that you don’t risk any more damage to them.

Electronics also need proper handling following water damage. Before touching any electronics—or before going inside, actually make sure that the main source of power is already turned off to avoid electrocution or unwanted fires.

3. Leave it to the Pros

As much as you would want to oversee the recovery and restoration process yourself, you’ll have to concede that some jobs are simply meant to be undertaken by professionals who have the skills, knowledge, and tools. You’d need someone who isn’t just a pro in water damage, but also a service provider for mold damage restoration in RSM/Coto De Caza/Trabucco Canyon, because this is the next problem that usually comes up following water damage.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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So You Were Hit With a Storm

5/25/2022 (Permalink)

SERVPRO of Rancho Santa Margarita / Coto De Caza / Trabucco Canyon here to help you after a storm

You have no control over what kinds of damages the weather inflicts on your home. After heavy rains or a robust snowfall, you might be left to cope with a variety of storm damage related incidents on both the inside and outside of your house.

Cleaning up flooding, repairing hail damage, thawing out frozen pipes, and removing an ice dam can be difficult and beyond your capabilities. To get your home back in livable condition after it has been hit by storm damage, you can get the best results by calling a professional home restoration company today like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon.

What do the professionals do?

Many storm remediation companies are available around the clock to respond to flood water, ice damage, hurricane damage and more.

When the restoration professionals arrive, they will get to work assessing what kind of water, hail, or ice damage you might be dealing with as the homeowner. They will look all over your property for signs of damage. Once they know the full extent and have a damage report for what you're dealing with, they can then assess a home restoration plan to get your house back into safe and livable condition.

The storm restoration plan may include using equipment like a flood pump to pump out ground water left behind by river flooding or frozen pipes. A flood pump is a standard piece of equipment used by companies that specialize in thawing frozen pipes, repairing an ice dam, and other types of home remediation. Depending on how much ground water is found inside and outside of your home, the flood pump might be the only option for getting rid of river flooding and undue this type of flooding damage.

Flood water can also enter your home through a roof leak. If your property has sustained significant wind damage, you may have suffered a roof leak and roof damage. That includes loosened or missing shingles and torn away tar paper. If your house has flooding coming in through the walls, foundation, and roof, partial or full roof repair may be part of the plan put together by the company you hire for storm remediation. It may sound like a lot of work, but in the end you and your people will be much safer in the long run.

You get the final say

You have full control over the storm restoration services carried out by the contractors doing the storm remediation. The home restoration professionals will consult you every step of the way so that you are in charge of the water restoration and storm damage cleanup. Giving you full control over the home restoration process spares you from paying for flooding, hail damage, and wind damage services that you may not really need.

Most storm restoration contractors in this line of business understand how nerve wracking it can be to go through extensive storm remediation. The water restoration people you hire will not start an ice damming or roof repair project or use equipment like a flood pump without your approval. They realize that you might find the repair process easier to deal with if you have a say in how the restoration work is carried out.

Likewise, you will be kept awhere of all repair work done to the outside or inside of your house. Even if the hurricane damage done to your house is extensive and more than you can take in at first, you will have a full say in what kinds of roof repair is done and in what manner ground water is removed from the property.

After the repairs

Dealing with the aftermath of river flooding, wind damage, roof damage, or ice damming left behind by a storm can be difficult.

When you don't know how to reverse damages repairs, you need to hire storm restoration professionals trained to any and all types of storm remediation.

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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What NOT to do After a Flood

5/25/2022 (Permalink)

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

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Why It's Important to Get Mold Damage Restoration

5/25/2022 (Permalink)

Mold from floor to ceiling

Busy Californians often take their home’s maintenance needs for granted until they are confronted by disrepair and some organic outgrowths, such as molds, showing up in places that they’ve become too disturbing to ignore. 

Molds grow slowly and proliferate in dark and damp places and surfaces. At this point, a homeowner can resolve this best by calling for mold damage restoration in Rancho Santa Margarita.

An Unseen Danger

For mold to grow, moisture is the most important player in the mix.  Its spores spread airborne,  absorbing moisture until the mold spores stick to a surface and propagate. Sunlight kills them, thus molds ideally thrive in darkened and dank cracks and crevices in your house. 

Mold and your Home

Mold organisms seep deep into the structure that they cling on, which, based on how tough they are to remove, can pretty much determine how long the mold has been in place. In time, molds can compromise the integrity of materials they contaminate.

Prevention and Care

To keep mold away, always clean your home thoroughly, especially on humid days. Moreover, if you fear that some form of water damage might have taken a toll on the indoor air quality of your basement, attic, or room, or on the integrity of your drywall or carpets, call professionals like SERVPRO for water damage restoration in your Rancho Santa Margarita home, immediately. You can also do your part by scrubbing off any mold infestation before they fester and become too much to handle.

Don’t let mold get the best of you and your home – look for signs of infestation and snuff any mold growth immediately, while rectifying the cause. Not only will you be keeping your home sound and intact, but you’ll also be securing a safe and clean refuge for you and your family to cherish for a long time.  

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Things to Know About Mold

5/25/2022 (Permalink)

Mold is becoming more and more prevalent in homes and commercial buildings in Orange County, CA. It may be the musty odor you notice under your sink. Or the green, black, blue or even pink spots that begin forming on the wall. However you are alerted to the presence of mold, proper action is needed. But before you go call your handyman, contractor or neighbor there are a few things you should know.

Fungi and mold occur naturally in our environment. In fact over 100,000 different kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used for bread, baked goods and some alcoholic beverages. The flavor in Blue Cheese is a result of mold. Even life saving Penicillin is a product of mold.

However, when a water intrusion caused by a pipe leak, weather, storm, plumbing failure, pin hole, toilet overflow, leaky dishwasher or washing machine are not taken care of immediately, problems can get worse. The types of building materials that are used in construction today tend to be prime for mold growth to occur. Even high humidity in a home can result in mold growth occurring on some of these materials. This type of mold growth is not good for humans. This grows when mold amplification occurs which increases the amount of mold spores (seeds) in the air. Mold spores are microscopic and invisible to the human eye. Proper equipment, training, PPE (Personal Protective Equipment), certification and experience is required in order to remediate the mold problem. Most handymen, contractors or neighbors do not have this type of training.

The professionals at SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon carry all the applicable certifications, equipment and know how to get the job done properly the first time. If you are experiencing mold in your home or have had recent water damage don’t hesitate to the Professional’s at SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon.

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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What to do After a Fire

5/23/2022 (Permalink)

There is nothing quite as devastating as a house fire. Once the smoke clears, and the fire trucks drive away, the real work begins: rebuilding. It may be a daunting task, especially when there is such a mess left behind, but it is possible to rebuild.

The first thing you should do after a fire is contact your insurance company within the first 24 hours. Your insurance company will advise you on how to handle the aftermath of your fire, and possibly be able to recommend a professional fire restoration company such as SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon 

A fire restoration company provides services to prevent further damage, help determine which items can or cannot be refurbished, and which structural items do and do not need to be repaired or replaced. They provide estimates to insurance companies for the cost of damages, and will help walk you through the process of thoroughly deodorizing, cleaning, and repairing your home.

Things to remember after a fire:

• Don’t use any electrical appliance that was in or around the fire.
• If the ceiling or floor above is wet, do not use any ceiling lights or fans.
• Don’t touch anything to prevent soot from getting everywhere.
• Don’t wash drapes or other materials that may require dry cleaning.

Hiring a professional like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon right after a fire can save you time and money.

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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SERVPRO - Professional Restoration Services for FIRE AND WATER Damage Clean-Up

5/18/2022 (Permalink)

Give yourself piece of mind and call SERVPRO

Water and fire are the two most common disasters to befall a home. Fire damage is usually easy to see, because fire leaves behind smoke damage even in places the fire never touched. Water damage is also easy to spot if your home or business had been flooded or you have a serious plumbing problem. However, water damage can also be hidden behind walls, in flooring, in the attic or basement, which is just as dangerous.

Dealing with Water Damage

Water damage restoration in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon, CA, is often required after a fire because of the use of water to extinguish the fire. This water may cause even more damage to the property and belongings than the actual fire. Carpets, upholstery, clothing and other absorbent material may have become soaking wet and would need to be removed and replaced. Only a professional water damage restorer, such as SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon, CA, can determine what items can be cleaned to their pre-damaged condition and what items need to be replaced.

It is recommended that action be taken immediately, because the longer the damage is left unattended, the bigger the chances of it eventually becoming a breeding ground for bacteria, mold, fungus and mildew. The excess water needs to be removed and the area completely dried. A SERVPRO professional will also have the expertise and equipment to detect hidden moisture that could develop into mold.

Putting Out Fire Damage

Fire damage in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon, CA, meanwhile may consist of blistering on the walls, soot settling on everything and the odor of smoke on clothing and furniture. This odor is not removable by standard means and requires the special equipment of SERVPRO professional restoration experts who use ozone neutralizers and other means.

When looking for a water or fire restoration company in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon, CA, it’s recommended to approach a company that will give immediate help, like SERVPRO.

You can expect highly trained technicians to use the latest restoration equipment. Whether you have a small kitchen fire or a completely destroyed room, it’s worth calling a professional to examine the area. It’s the same for flooding. Even the most minute exercise of due diligence can help save your house from an even bigger damage. It’s a simple step to make, with little cost attached to it, especially when you look at it from the perspective of saving your home as much as you possibly can.

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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Fire Safety Tips for You and Your Children

5/18/2022 (Permalink)

Make an escape plan

It is important to have a plan especially when there are children in your home. Children most likely need help getting out of the house in the case of a fire. They may not know how to escape or what to do unless an adult shows them.

• Have a plan for young children who cannot get outside by themselves. You will need to wake babies and very young children and help them get out. In your plan, talk about who will help each child get out safely.
• It is important to find two ways out of every room in your home, in case one exit is blocked or dangerous to use.
• Choose a meeting place outside your home. Children should know what to do when they hear a smoke alarm and there is no adult around. Help them practice going to the outside meeting place. Teach them to never go back inside a building that is on fire.
• Practice the plan. Once you have established a plan for you and your children in the event of an emergency, practice what it would be like. That way if anything is to happen, they are more prepared.

Keep children safe from fire and burns

Some children are curious about fire. There are simple steps you can take to keep you and the people you love safer from fire and burns.

• Keep children 3 feet away from anything that can get hot. Space heaters and stove-tops can cause terrible burns. Keep children at least 3 feet away from stoves, heaters or anything that gets hot.
• Keep smoking materials locked up in a high place. Never leave cigarette lighters or matches where children can reach them.
• Never play with lighters or matches when you are with your children. Children may try to do the same things they see you do.

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Take Care of Storm Damage Right Away with SERVPRO

5/18/2022 (Permalink)

What mold can do to wood

For a suburban city like Rancho Santa Margarita/Cota De Caza/Trabucco Canyon, water damage in homes and commercial buildings is a problem that should be dealt with immediately. Whether it’s caused by flooding due to natural occurrences or water pipes bursting, the damage will get worse the longer it’s not acted upon. As the damage gets worse, so does the consequences it brings. That’s why water damage restoration experts, like SERVPRO, recommend immediate action.

Mold and Mildew Buildup

One of the most concerning problem that may arise from water damage is the growth of mold and mildew, which usually starts 48 hours to one week after the water damage incident. It can affect the building and, consequently, its occupants, in many aspects.

What Happens to your Wood

Mold easily grows on wooden structural material and when they do, the material starts to deteriorate. Buildings or homes that have a lot of wooden materia can get eaten up by mold. They lose the qualities they had in the beginning that made them ideal as building materials and it may lead to further large-scale home damage.

Furniture and other items made of wood also have the same vulnerability. At best, they’d sustain some stains. At worst, they might just no longer be usable.

Costs Pile Up

As the mold spreads and damage worsens, the repair costs would also climb. Add to that the possible medical bills. All these just show that water damage should be addressed as soon as possible. The same is true for other types of damage, such as storm and fire damage.

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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How to Protect your Home from Rainwater Damage

5/18/2022 (Permalink)

It looks like the rainy season here in Southern California is beginning. Will your house be safe during a heavy downpour? Here is what SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon recommends you can do to help protect your home from rainwater damage.

1. Maintain your roof.

Neglecting the care of your roof could lead to some serious damage when the rain comes. Inspect your roof for damaged, missing, or loose shingles. Keep in mind that roofs have a lifespan of 20-30 years. 

2. Seal windows and doors.

If windows and doors are not properly sealed, water can seep in through the cracks. Inspect the exterior of your home for any cracks. They can be sealed with caulking or with sprayable insulating foam. 

3. Maintain your homes' exterior finish.

Water may be able to enter your home through holes in your exterior walls, resulting in mold, peeling paint, or discoloration. Repaint and repair exterior areas as needed. 

4. Ensure proper drainage.

If water isn't properly diverted away from the home, the foundation could possibly be at risk. Make sure that there is no standing water available. 

5. Clean your gutters.

They should be free of any debris. Blocked gutters cause the water to flow down the side of your house and collect at the base.

6. Check your downspout.

Downspouts should extend to at least two or three feet from the house. If it doesn't extend far enough, then it could actually be channeling the water directly into a puddle at the base of your house.

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Effects of a Storm

5/11/2022 (Permalink)

Flooded roads and buildings

Protect Yourself with Rancho Santa Margarita Water Damage Restoration Services

In California how often are we hit with storms? The answer is, not often. So, when it happens most Californians are not prepared for the effects it will have on you or your home. Storms in California such as mudslides, flooding, the high winds and rain which can damage your home if things are flying around, and the occasional thunderstorm with hail. That's just a small number of things that can happen but no matter the size of the storm, if you have been effected, you should seek out resources from professionals to make sure your home is safe and sound from any further damage that may occur after a storm.

When the Inland Empire suffered massive flooding due to heavy rains and strong winds spun off by a Pacific hurricane many homes suffered and the structural integrity of buildings were in trouble.

Structural inspection is necessary

Structural damage is one of the most dangerous risks people have to endure when flooding hits their property. That’s why it’s important to have your home’s structure checked by a professional. We here at SERVPRO of Rancho Santa Margarita  are water damage restoration professionals and if you encounter flooding in your home, we can help inspect the safety of your home.

It doesn’t end there

Unfortunately, structural damage is not the only problem you have to worry about when flooding strikes. When water enters your home, its moisture content is dramatically increased, thereby allowing the growth of potentially dangerous mold. Good thing for you, we here at SERVPRO of Rancho Santa Margarita specialize in mold remediation and were always here to help rid your home of mold and water damage.

Don’t let water damage problems linger

Water damage sometimes cannot be avoided, so it is important for you to take the necessary steps to ensure it is addressed at once. If you suspect structural damage or mold growth in your home, you might want to contact a professional that restores water and fire damage in Rancho Santa Margarita CA immediately. Here at SERVPRO we will make sure its good as new. "Like it never even happened."

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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How YOU Can Help After a Flood

5/6/2022 (Permalink)

After a flood, the cleanup can be over whelming. Luckily there are ways you can prepare for a content cleaning without adding on extra stress. Here are four steps to dealing with the impact of a storm on your Rancho Santa Margarita, CA, home. 

How To Remove Water 

Content cleaning can’t begin until after you have removed the water from your home. Keep in mind that you should never try to remove the water yourself. A specialist can do this safely and effectively without you having to worry about handling every drop of moisture. 

How To Assess Damage 

With the water extracted, it’s time to take stock of what’s been damaged or lost in the flood. Look for signs of mold and mildew on walls and furniture. You should make two separate lists: one for what should be tossed out and another for what can be saved. 

What To Throw Away 

If the item has a porous surface or has sat in black water for too long, you may have to throw it away. Contents typically on this list include: 
• Cardboard 
• Stuffed animals 
• Mattresses 
• Carpet 
Additionally, you will probably have to throw out all paper products. 

What To Keep 

While paper products should almost always be discarded, if you have an item of significant or sentimental value, you can have a freeze-drying contractor preserve the item. Aside from that, the kinds of items that you can save are generally the ones with non-porous surfaces or that weren’t touched by the flood waters. If it can be cleaned, you may be able to save it. 

A home flooded with black water can be stressful and difficult to deal with. It’s important that you don’t hesitate, however, when it comes to content cleaning. After all, damage can become worse if you let it sit. It’s best to deal with it as quickly as you can.

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We are IICRC Certified!

4/29/2022 (Permalink)

We are always up to date on all of our certifications

What is IICRC? Click here to watch a short video IICRC Stands for - Institute of Inspection Cleaning and Restoration Certification

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC -certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals at SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucon Canyon, CA have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, and remove contamination and dry materials to ensure that mold will not return. 

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Mold Job in Rancho Santa Margarita!

4/5/2022 (Permalink)

This is a containment and decon chamber separating the living space from the affected area.

With big containment comes big responsibility! 

SERVPRO of Rancho Santa Margarita has YEARS of experience and expertise when it comes to mold. We are committed to making sure that your property is a healthy space for your and your loved ones to be in, with it being a mold-free environment. We will work hard to ensure your space is a mold-free environment. 

We work hard to make sure that this is Serpvor Cleaned and to make sure that you are not alone during this frustrating process.

Call SERVPRO today and let us walk the path with you. 

Click on this link to our homepage and give us a call!

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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SERVPRO Here to Help Your Office Space

4/5/2022 (Permalink)

The equipment in the break room has been protected with fitted 6 mil plastic so work can begin.

Life happens, and unfortunately sometimes it happens at work.

When your break room is down for the count and needs some love, call SERVPRO. We will make sure that you and your coworkers are set and ready to go as soon as possible, because we understand the importance of a break room.

Time is money, and we know that just as much as you. So if you experience water damage in your work space or if you think you may have mold growing, give SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon a call!

Give your staff a clean and safe place to work again.

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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How Water Damage Effects You and Your Property

12/23/2021 (Permalink)

An unexpected flood, a burst or leaked pipes are just some of the scenarios that can cause water damage to your property. The sudden inundation of water can cause problems to your property.

Effects of Water to Your Property

Water affects various kinds of materials in different ways. Paper, for example, gets soggy or, at worst, disintegrate when soaked for too long. Wood, upon exposure, can become dry and mossy. Varnished furniture can also end up being discolored. Metal gets rusty, and even some plastic materials are prone to the disintegration upon prolonged exposure to water..

Wood, in particular, not only becomes mossy, it can also potentially become a breeding ground for mold and other types of fungi. The humidity indoors brought about by the water damage also makes the environment more susceptible to dust mites and other allergens that can trigger respiratory illnesses.

The longer you wait it out to get professional help, such as SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon, for water restoration in Rancho Santa Margarita, the bigger the difficulties will be in preserving or saving your personal effects.

Restoration isn’t as simple as drying out the water damaged items. It requires utmost care in handling and treatment in order to ensure that it’s not going to be ruined for good.

These processes normally require high tech equipment, not only for the cleanup process but also to ensure that your home or office are safe from any elements that may come up as an effect of the water’s presence.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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Let SERVPRO Help You With Your Fire Damage

12/23/2021 (Permalink)

There are many reasons why California is one of the most desirous of all of the states to live in but it does have its drawbacks, too. The Orange County, CA is a unique geography that can result in fast moving and devastating natural disasters like wildfires and flash flooding. In the aftermath of such a catastrophe, it's understandable that a homeowner would want to roll up his or her sleeves and personally take on cleanup duties to save both time and money. Cleanup after such disasters is risky business which is why it is best left to professionals. Attempting to clean up and restore properties on your own can lead to disasters of a very different kind.

Why Fire Cleanup Is Not a DIY

When authorities allow homeowners to return to properties in the aftermath of fire, it's understandable that they would quickly want to begin the process of cleaning up and restoring their home. Unfortunately, in many cases, amateur cleanup and restoration efforts result in additional damage to these homes. Insurance companies will not cover such damage, no matter how inadvertent. What these companies will do however, is supply homeowners with information on how to contact professional fire restorers. Fire damage restoration is a good deal more than airing smoke out of rooms or sweeping up soot. Homeowners in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon, CA should take advantage of available professional services.

SERVPRO Fire Damage Restores can:

•    Conduct professional assessments to determine what is salvageable
•    Correct damage caused by ash and soot residue
•    Remove lingering odors
•    Clean fabrics and upholstery
•    Repair water damage

   
After a fire is extinguished, water damage also becomes a problem. Pressure from the water used to put the fire out could have weakened a home’s structure. Homeowners are often advised to stay out of their properties until it has been deemed safe by professionals. In addition to the risks they run of invalidating insurance policies, there are risks associated with post-flood cleanup, ranging from exposure to harmful chemicals to electrocution. Damage could also be extensive, affecting everything from carpeting to drywall to glassware. Water damage restoration professionals in Orange County, CA can:

SERVPRO Water Damage Restores can:

•    Do property damage assessments and evaluations
•    Remove excess water
•    Dry out interior walls and electrical damage
•    Detect and prevent mold infestations

Hiring a professional like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon right after a fire can save you time and money.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon at (949) 472-0992

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WHY SERVPRO

12/23/2021 (Permalink)

Experiencing a disastrous event such as a fire in your home is a highly taxing and unfortunate circumstance. Now, you find that you must also deal with the aftermath of the fire in order to restore your house to its former state. However, even if the fire had already been put out, the house still poses a certain degree of danger. What you need is a fire and water damage restoration company in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon. 

Hidden Dangers

After a fire, the house has been damaged to an extent that it is unfit for just anybody to enter it, especially if high pressure water was used for extinguishing it. It is likely that your house has not only been damaged by the fire but the water as well, therefore, the foundation and the entire house’s structure have been weakened from its exposure to the elements. Entering the house in such a state will be dangerous.

Determine Safety

Before you check how severe the damage is, determine if the house is safe to enter by asking the fire fighters if it is safe to go inside. At this point, they should have already extinguished the fire, established a safety zone, and conducted an extensive inspection to confirm that it is indeed safe. Keep in mind, however, that if the damage is too severe, you may not be allowed to enter at all.

Get Professional Help

Now, you need to bring in the help of the experts. Contact a company that specializes in fire damage restoration in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon. Don’t attempt to undertake the restoration yourself especially if you have no experience or the appropriate protective gear. Your house could have multiple types of damage from the fire like ash, soot, smoke, charring, odor, as well as water damage. The experts should be equipped to handle all of these.

Prevent Further Damage

Leaving it to the professionals doesn’t mean that you can’t do your part to help the process of restoration. If your house is not so heavily damaged and the professionals say that it’s safe to enter, you can help prevent further damage by opening all windows to allow for air to flow freely. Otherwise, mold and mildew would have a chance to grow.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon at (949) 472-0992

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How to Protect Your Business and Employees During a Storm

12/23/2021 (Permalink)

When bad weather comes to California protecting your business from the elements can reduce the risk of costly accidents and damage. From heavy storms to freezing rain and frigid winds, bad storms can be powerful enough to freeze your building’s pipes, damage your roof and cut off your power lines. However, there are a few actions you can take to shield your building and employees from harm once temperatures start to plummet. 

1. Allow Employees To Work From Home 

Shutting down your business due to bad weather can negatively impact your business’ finances. However, you can keep operations humming by allowing your employees to work remotely. Data wranglers, researchers and website designers can all work from the comfort of their homes and do not have to put themselves in danger in the event of a bad storm. You may want to have a remote contingency plan in place beforehand so work can continue smoothly upon notice of a work from home day. 

2. Be Aware of Weather Warnings 

Using weather apps and streaming news services can keep you abreast of any possible bad storms and allow you to take action when it comes to protecting your business. For example, if temperatures are projected to drop into the single digits, a pipe burst in your building’s basement or bathrooms could cause a serious flood. Being aware of upcoming weather conditions can give you time to install additional insulation or contact a storm damage and flood cleanup service to retain their services as a precaution. 

3. Inspect Your Roof 

Knowing whether your building’s roof could withstand a powerful wind storm can help you avoid a costly repair bill in its aftermath. Heavy rains can cause weak sections of the roof to collapse, and missing shingles may cause moisture to seep into the attic. It is wise to have the roof inspected before bad weather arrives. 

Bad weather and frigid wind can affect your business in a variety of ways. However, being prepared in the face of an ice or snow storm may help you protect your property and employees.

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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SERVPRO is always here for you!

11/17/2021 (Permalink)

How SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon Can Help

Having a restoration plan in place can save you a lot of money and grief after flood damage has caused damage at your Rancho Santa Margarita/Coto De Caza/Trabuco Canyon property. The first thing to do is seek professional help. The sooner professionals can start the restoration, the better.

It is equally important to acquaint yourself with some of the things that are going to happen after a flood damage incidence to your Rancho Santa Margarita/Coto De Caza/Trabuco Canyon property. Here are a few things that can help you prepare better to handle the situation when it comes.

Is the water clean or dirty? 

One of the most important things to note is whether the floodwater is clean or dirty. If the water is clean, it might take less time for the professionals here at SERVPRO to get your home back in pre-disaster condition. However, if the water is dirty or contaminated, the restoration might take longer as additional disinfection steps might be involved.

What do professional restoration services do?

As soon as you call in the experienced IICRC-certified SERVPRO professionals, they assess the situation and develop a plan. Once the plan is finalized, they get to work and depending on the amount of water and the quality of water (clean, dirty or contaminated), they start its removal. Apart from the floodwater removal, our professionals also remove any flood sludge and silt. Once the water has been removed, we clean the belongings and take care of the residual moisture as well. We make sure that even the last traces of residual moisture are removed from your property to prevent secondary damage.

Who covers the cost? 

Flood damage restoration can be expensive. Filing an insurance claim is not always easy. If you need help, SERVPRO professionals can guide you in filing your insurance claim as well. Our technicians have years of experience in dealing with insurance companies, and they can help you through the process.

Being prepared is one of the essential things in flood damage restoration. Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon  at (949) 472-0992 today to discuss your options.

Steps to Take After a Fire

11/17/2021 (Permalink)

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Lets Categorize Water Damage

11/17/2021 (Permalink)

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

• Water from a clean source like a broken water line
• If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Clean Your Drapes!

11/17/2021 (Permalink)

A good rule-of-thumb is to clean drapes approximately every two years. A recent survey by SERVPRO disclosed that the average customer believes drapes should be cleaned when they look dirty. Depending on your heating system, the amount of smokers in the home, and other factors, drapes may not show soil for two to six years. The oily atmospheric soil will gradually cause the fabric to deteriorate. Often, direct sunlight is unjustly blamed for this. You may triple the life of your draperies through professional cleaning, which is relatively inexpensive compared to replacement costs.

Professional Cleaning

When your draperies need cleaning, make certain they are dry cleaned ONLY. Only a small percentage of materials can be laundered. If in doubt, call us for advice. Be discriminating in your choice of professional dry cleaners. Some cleaners have equipment designed for clothes cleaning, while others have equipment specifically designed for draperies.

SERVPRO of Rancho Santa Margarita/ Coto De Caza/Trabuco Canyon has an exclusive process of dry cleaning draperies right in your home. There’s no need to have your home or office exposed while your draperies are out being cleaned. We inject a specially formulated solvent into your drapery under pressure and extract the chemical, leaving your drapes clean. This special process results in no damage or shrinkage to the material. Most importantly, you will get quality cleaning at a reasonable price.

Your HVAC and Air Duct System Need Cleaning

11/17/2021 (Permalink)

Before and After Air Duct Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon  Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning,

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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The talk about Storms

11/9/2021 (Permalink)

When a huge storm rolls through Rancho Santa Margarita, CAyou might worry most about heavy rains. After all, significant rainfall can find its way into your building and flood your office. However, this isn’t the only flooding that can occur, nor is it the only concern you should have with storms. It’s important to be aware of dangers such as a burst pipe, or flooding situations so you can prepare and act appropriately. 

Pipes Burst

Within the plumbing and water systems of your office building, there is a network of pipes carrying water, sewage, and possibly other chemicals throughout the facility. A burst pipe could empty gallon upon gallon of water into your building, leaving standing water and severe damage. Here are a few ways in which pipes burst:

• Pressure buildup
• Corrosion
• Extremely cold temperatures

If a winter storm brings low temperatures, you may be at risk for these issues. Make sure your building has sufficient insulation and that you drain any outside lines before winter hits.

Pipes Freeze

If your building pipes do freeze, you need to act quickly to ensure they don’t burst and cause flooding. A professional restoration company can help you clean up the mess and mitigate damage, but you don’t want to get to that point if you can avoid it. If you do find a frozen pipe, keep faucets open, as running water can help melt the ice. You can treat the pipes by wrapping pads around them, or you can even use space heaters. 

Pipes Flood

At worst, bursting pipes can cause significant flooding and render your office unsafe. The floodwater can damage furniture, carpet, walls, or equipment. Also, a frozen pipe could prevent water from reaching the building. 

As winter approaches and during large storms, make sure you keep an eye on your interior and exterior pipes. A little effort and mindfulness can help prevent the major disasters a burst pipe can cause. 

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon is Grateful - Local Police Force in Orange County, CA

3/27/2018 (Permalink)

SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon is so grateful to work alongside first responders every day. This month we’d like to thank our local police force for keeping our community safe!

Criminals are looking for an easy target with the lowest risk; if you provide it, they will take it! There are simple preventative steps you can take to eliminate crimes of opportunity and reduce the frequency of burglaries and thefts in our community. 

There are simple preventative steps you can take to eliminate crimes of opportunity and reduce the frequency of burglaries and thefts in our community.

Things you can do to prevent crime:

• Buy Security cameras for your home or business
• Place cameras in a high place so that they can't be blocked or broken easily
• Make sure you lock the doors of your home and car
• Secure all windows
• Make sure you have lighting surrounding the property

Little things like this can help keep you more safe and make it easier on cops to catch the criminal.

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon is Grateful for these fire prevention tips brougt to us by local Firefighters

3/27/2018 (Permalink)

SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon  would like to thank our local firefighters who work so hard to keep our community safe and our homes intact. #Heroes

Cooking Safety

"Keep an eye on what you fry." Stay in the kitchen when frying, grilling or using an open flame. 

Smoking Safety

Never smoke in bed.

Children Playing

Matches and lighters are locked away.

Fireplaces, Space Heaters, Baseboards, etc

"3 feet from the heat." Furniture, curtains, dish towers and anything that could catch fire are at least 3 feet from any type of heat source.

Electrical and Appliance Safety

Large and small appliances are plugged directly into wall outlets

Smoke Alarms

• Change smoke alarm batteries every year unless it has a long-life battery.
• Replace smoke alarms every ten years.
• Test your smoke alarms each month. If they're not working, they can't get you out the door.

Home Fire Escape Plan

Hiring a professional like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon right after a fire can save you time and money.

Call SERVPRO of Rancho Santa Margarita at (949) 472-0992

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Slab Leaks and Pinhole Leaks in Orange County, CA

2/3/2014 (Permalink)

Small unseen leaks can cause big problems

Slab Leaks, the development of a pinhole leak in one of the copper lines below your concrete floor, are an increasing problem to property owners nationwide and our Orange County area in particular. Most homes built in our area since the late 60’s have a soft copper water system installed below the concrete slab on grade foundation. It is in this system that our homes are seeing frequent pinhole leak failures. We are acquainted with one commercial insurance adjuster in South Orange County who handles 6 to 7 slab leak claims per day for home owner associations.

According to a 2008 report published in Water Intelligence Online Pinhole leaks in copper water systems have been confirmed in all states and most major urban areas. Approximately 8.1 percent of homeowners nationally have experienced at least one pinhole leak and between 21-60 percent of homes in certain communities have developed pinhole leaks in their copper pipe water systems. We have found exceptionally high instances of leaks in newer homes in South Orange County including the communities of Laguna Niguel, Mission Viejo, Ladera Ranch, Rancho Santa Margarita and Anaheim Hills.

During our performance of hundreds of leak detection services for slab leaks and pinhole leaks here in Orange County we have seen type K hard and soft copper water lines, correctly installed, develop leaks within 3 years of installation. Two cases in particular come to mind:

• A 3 year old custom home in Shady Canyon, Irvine, had developed 3 active leaks below the slab. The installation of the soft copper type L lines was flawless with both hot and cold lines being fully jacketed with ½” closed cell insulation below grade. The failed lines had no contact with concrete or soil.
• A 6 year old townhouse in Ladera Ranch had developed a pinhole leak in the middle of a 10’ section of type L hard copper. This installation was also as close to perfect as could be with all piping isolated and supported on a hanger system with plastic inserts. When the leaking section was removed the internal pitting corrosion could be clearly seen.

Based on our observations of many pipe sections and repairs the pinhole leaks are a result of the water chemistry reacting with the copper and not external forces on the piping. We have observed internal pitting corrosion within most of the leaking lines we have opened for repair. Dr. Marc Edwards* of Virginia Tech has done extensive research into the copper pipe corrosion problem and his studies point to several factors that accelerate the incidence of internal pitting corrosion in our copper piping systems. Two key conditions he isolated are the reduction in NOM (natural organic minerals) as mandated under EPA clean water guidelines and the use of chloramine gas as a disinfectant.

As of this writing no one entity is accepting responsibility for the early demise of our household water systems. The water departments simply state that they are delivering water that meets the EPA guidelines and the Copper Counsel is virtually silent on the issue, they offer a 50 year warranty on copper piping but exclude corrosion. So we are on our own to repair or replace our failing copper pipe water systems.