This note is to compliment Vincent Gerrits and his team of SERVPRO specialists who answered my call about a water leak from the outside to the inside of my home.

Vincent and his team did a thorough investigation, inside and outside my home to assess the problem.  While ultimately the main problem needs to be addressed by a landscape contractor. Vincent assured me that the leak staining the wall and carpet area inside was one that could be rectified with simple drying methods and that the wall itself was still solid.

While this problem was very upsetting because we are all home-bound right now, Vincent and his team put my mind at ease that this was a situation that would be easily resolved.

Thank you for sending such professionals.

Aline L.

SERVPRO is an amazing company Vincent and his crew always stand behind there work and get the job done.  LIKE IT NEVER EVEN HAPPENED

I definitely recommend this company 10 out of 10 to anyone who needs fast response, extensive service and fantastic people to handle water damage!!

Totally happy with how quick my disaster was fixed and repaired!  They followed up and my insurance company was totally happy.
A terrible disaster made bearable by their kind quick response. Great working with them

I would highly Recommend this SERVPRO. Thank you so very much from my mother and Me!

Recommend highly

The entire crew was professional and friendly at the same time. The supervisor Vince Gerrits communicated with us on a daily basis so I felt confident about the process. Vince also is knowledgeable about how the claims process works with the plumber and restoration company so he had all the answers to questions

Jesse was always polite, professional, kind and informative!

This is the second time we have used SERVPRO. The first experience was OK, this second experience was much better. Very happy with the crew.

Jose is very personable!

Good and quick service—thanks!

We will recommend them and use them again if need

Jose Ramos and Jesse Valencia and Manuel Rodriguez were all so professional and kind. I couldn’t have expected better service and professionalism

Manny Rodriguez was fantastic to deal with and is a real asset to your organization. He and his crew are top notch.

The performance was well received

I want to say thank you so much for your all the help you gave to me during my last sewage line break last month. Admittedly, I was no in the best shape when the team arrived. The team never lost sight of this ad showed me empathy every day that they were here!  

We had used SERVPRO in 2016 for a slab leak and was so very satisfied across the board with their work ethics.

Manny Rodriguez and his crew have been so professional. I wanted to take this opportunity to thank SERVPRO for doing an outstanding job.

Manuel was fantastic in taking care of us. He went above and beyond in all phases of the process. I especially appreciated that he communicated everything in an easy to understandable way and get us fully updated. We felt as calm as can be because of his service in an otherwise stressful situation.

Jose and his team were amazing, incredibly helpful and professional : extremely clean , considerate and always on time . I was very impressed with their service and expertise and would recommend them highly to anyone

Their team was spot on when it came to drying our my condo from a faulty leak due to the washing machine.  You can imagine the stress with two dogs and a small child that comes with that mess.  Scott Macmillian and his team were efficient with their time, honest with the price, and completed the work quickly.  Their professionalism alleviated a lot of my stress.  I'd recommend them without a doubt.

We appreciate the help from all technicians. Kind and Considerate.

Manuel Rodriguez attitude was very good, has great workmanship,very hard working & organized, leaves site clean everyday. if I ever have a problem again I would like to have Manuel Rodriguez from SERVPRO of Laguna Hills

I had a great experience with this company.  They were very accommodating with my schedule. Andrew Mortin and Marin Palominos were both professional when they were delivering furniture back to my home.  They were very careful while carrying several pieces of my furniture up my stairs and into my home.  They were also friendly and polite.  I would highly recommend this company!

Great staff. Marin and Jesse were very helpful

just keep up doing the perfect job, you provided me with.

Manual and Daniel were great. Good work!

Everyone was amazing and very helpful through the whole process

Excellent service, both technicians were very courteous.

I hope this never happens again but if it did I would definitely call SERVPRO again!

SERVPRO team did a great job

"The entire crew was professional, courteous and they delivered exactly what was promised"

Excellent! Cannot say enough good about SERVPRO. We have had to use them twice and their such a well oiled professional company from the first call and throughout their service until the end. They communicate with you every step and are so polite, knowledgeable, hard working, etc, etc, etc.... Why would anyone use anyone else?? Really top notch

Jose, Freddy and Alex was really helpful! Really nice guys and I was totally impressed with all of them.

All the staff have provided me with the highest level of customer service I’ve experienced in years. They really should be commended for the outstanding job they are doing. They have all made this experience more manageable. I have already highly recommend them and will continue to do so. Again, the BEST customer service!

The crew was expedient in getting to my house and then took the time to answer all my questions and address any of my concerns. Did a great job. Very knowledgeable and compassionate to this stressful situation.

I had my ducts cleaned because they hadn't been cleaned in many years. The SERVPRO of Rancho Santa Margarita team arrived on time, and did a very professional and thorough job. They protected the areas they were working in, with drop clothes. They didn’t leave any mess when the job was complete. They were able to show me what had been cleaned, the ducts, coils, grills etc. Hopefully I won't ever need them for a slab leak but if a disaster like that happened, I would call them out, no hesitation.

"Great Job ! Thanks ! "